FICO Careers 2020 Off Campus Drive Hiring Freshers As IT Operations Specialist of Any Degree Graduates

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Hexaware Recruitment 2023
Hexaware Recruitment 2023

FICO Careers 2020 Off Campus Drive Hiring Freshers As IT Operations Specialist of Any Degree Graduates

FICO Careers 2020: FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit scoring services. It was founded by Bill Fair and Earl Isaac in 1956. Its FICO score, a measure of consumer credit risk, has become a fixture of consumer lending in the United States.

FICO Careers 2020

Company Name: Fair Isaac Corporation

Website: FICO

Wikipedia: FICO Wiki

Job Profile: IT Operations- Specialist

Degree Needed: B.E/B.Tech/B.Sc/BCA/M.E/M.Tech/MCA

Passout Year: 2018/2019/2020

Salary: Best In Industry

Exp Needed: Freshers & Experienced

Work Location: Banglore

Latest Upcoming off Campus DriveApply ASAP

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Eligibility of FICO Careers 2020:

  • Experience in Mac and Windows Operating System, SCCM, VPN, RSA & Active Directory.
  • Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies.
  • Proven communications skills (verbal and written).
  • Knowledge on MSDN accounts, WebEx account & Software Assignment.
  • Knowledge on ITIL Framework and Terminologies.
  • Demonstrated problem solving capabilities.
  • Route/Assign tickets to the appropriate support group, if necessary.
  • Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner.
  • Knowledge on Software Center Configuration Manager, Software center & RSA.
  • Open to working in a 24×7 environment with rotating shifts and rotating weeks off.

What You’ll Contribute:

  • Diagnose, prioritize, troubleshoot and resolve incidents and incidents reported by the users via telephone, chat, email or walk-ins.
  • Identify and escalate tickets requiring urgent attention and action.
  • Log all contacts and document all the activities and results accurately and completely in the incident management tool.
  • Dealing with and resolving helpdesk requests e.g. Outlook issues, Operating system issues, printer, Standard software and Antivirus.

Our Offer to You:

  • A culture and work environment strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make a difference by leveraging your unique strengths.
  • Highly competitive compensation and rewards.
  • Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave.

Apply Link: Click here

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