FICO Careers 2020 Off Campus Drive Hiring Freshers As IT Operations Specialist of Any Degree Graduates
FICO Careers 2020: FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit scoring services. It was founded by Bill Fair and Earl Isaac in 1956. Its FICO score, a measure of consumer credit risk, has become a fixture of consumer lending in the United States.
Company Name: Fair Isaac Corporation
Wikipedia: FICO Wiki
Job Profile: IT Operations- Specialist
Passout Year: 2018/2019/2020
Salary: Best In Industry
Exp Needed: Freshers & Experienced
Work Location: Banglore
Latest Upcoming off Campus Drive: Apply ASAP
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Eligibility of FICO Careers 2020:
- Experience in Mac and Windows Operating System, SCCM, VPN, RSA & Active Directory.
- Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies.
- Proven communications skills (verbal and written).
- Knowledge on MSDN accounts, WebEx account & Software Assignment.
- Knowledge on ITIL Framework and Terminologies.
- Demonstrated problem solving capabilities.
- Route/Assign tickets to the appropriate support group, if necessary.
- Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner.
- Knowledge on Software Center Configuration Manager, Software center & RSA.
- Open to working in a 24×7 environment with rotating shifts and rotating weeks off.
What You’ll Contribute:
- Diagnose, prioritize, troubleshoot and resolve incidents and incidents reported by the users via telephone, chat, email or walk-ins.
- Identify and escalate tickets requiring urgent attention and action.
- Log all contacts and document all the activities and results accurately and completely in the incident management tool.
- Dealing with and resolving helpdesk requests e.g. Outlook issues, Operating system issues, printer, Standard software and Antivirus.
Our Offer to You:
- A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make a difference by leveraging your unique strengths.
- Highly competitive compensation and rewards.
- Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave.
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