FICO Careers 2020 Off Campus Drive Hiring Freshers As IT Operations Specialist of Any Degree Graduates

FICO Careers 2020 Off Campus Drive Hiring Freshers As IT Operations Specialist of Any Degree Graduates

FICO Careers 2020: FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit scoring services. It was founded by Bill Fair and Earl Isaac in 1956. Its FICO score, a measure of consumer credit risk, has become a fixture of consumer lending in the United States.

Company Name: Fair Isaac Corporation

Website: FICO

Wikipedia: FICO Wiki

Job Profile: IT Operations- Specialist

Degree Needed: B.E/B.Tech/B.Sc/BCA/M.E/M.Tech/MCA

Passout Year: 2018/2019/2020

Salary: Best In Industry

Exp Needed: Freshers & Experienced

Work Location: Banglore

Latest Upcoming off Campus Drive: Apply ASAP

Eligibility of FICO Careers 2020:

• Experience in Mac and Windows Operating System, SCCM, VPN, RSA & Active Directory.
• Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies.
• Proven communications skills (verbal and written).
• Knowledge on MSDN accounts, WebEx account & Software Assignment.
• Knowledge on ITIL Framework and Terminologies.
• Demonstrated problem solving capabilities.
• Route/Assign tickets to the appropriate support group, if necessary.
• Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner.
• Knowledge on Software Center Configuration Manager, Software center & RSA.
• Open to working in a 24×7 environment with rotating shifts and rotating weeks off.

What You’ll Contribute:

• Diagnose, prioritize, troubleshoot and resolve incidents and incidents reported by the users via telephone, chat, email or walk-ins.
• Identify and escalate tickets requiring urgent attention and action.
• Log all contacts and document all the activities and results accurately and completely in the incident management tool.
• Dealing with and resolving helpdesk requests e.g. Outlook issues, Operating system issues, printer, Standard software and Antivirus.

Our Offer to You:

• A culture and work environment strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make a difference by leveraging your unique strengths.
• Highly competitive compensation and rewards.
• Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave.

Apply Link: Click here

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How To Write Resume For Getting Shortlisted In FICO: Click here

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