Ericsson Internship 2024: Jumpstart your career with Ericsson’s Internship 2024, now hiring Student Interns! Ericsson, a global leader in telecommunications and technology, offers a unique opportunity for students to gain hands-on experience and work on cutting-edge projects. As a Student Intern at Ericsson, you’ll collaborate with industry experts, enhance your skills, and contribute to innovative solutions. This internship is perfect for passionate students eager to learn and grow in a dynamic environment. Don’t miss out on this chance to build a strong foundation for your future career. Apply now to become part of Ericsson’s prestigious team!
About Ericsson:
Ericsson is a global leader in telecommunications technology and services, known for its significant contributions to the evolution and advancement of the telecom industry. Founded in 1876, Ericsson has been at the forefront of communications technology for over a century, pioneering many industry milestones. The company’s focus extends beyond mobile networks to include solutions in broadband, cloud, and IoT, playing a pivotal role in shaping a more connected and sustainable world
Ericsson Internship 2024:
Company Name: Ericsson
Official Website: Ericsson
Wikipedia: Ericsson Wiki
Job Role: Student Intern
Degree Needed: B.E/B.Tech
Batch Eligible: 2023/2024
Work Location: Gurgaon, India
Salary: Best In Industry
Experience Level: 0 – 1 Year
About this opportunity:
We are excited to present the opportunity to join our esteemed Ericsson team as a Support Engineer. If you have the passion for finding solutions and stabilizing issues, the prowess to work with data-driven solutions, deep knowledge of products, customer networks, and evolving technology, and an aptitude for handling operational and technical issues for dedicated customers or domains, we invite you to apply. This role demands a sharp and proactive problem-solver, thorough with established processes and Service Level Agreements, who seeks to provide support and prevent faults through vigilance, initiative and effective communication.
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The skills you bring:
- Customer Problem Management.
- Change and Improvement Management.
- CS Portfolio competence.
- Data Analysis.
- Negotiation.
- Customer Success.
- Machine Learning.
- Customer Relationship Building.
- CSR Handling Process.
- Knowledge transfer and re-use.
- Trade Compliance.
- Knowledge Sharing and Collaboration Skills.
- Release and change management.
What you will do:
- Own and manage Customer Service Requests, from contract validation to issue resolution.
- Remain compliant with CS delivery norms and strategies, following the most recent agreed ways of working.
- Investigate, analyse, report, and propose solutions for product security related matters as per contract.
- Build and maintain strong customer relationships through direct communications and participation in OMNI chats.
- Contribute to emergency situations, facilitating quick restoration of customer networks.
- Plan and ensure contracted software implementation in customer networks for optimal performance.
- Drive add-on-sales, assisting account teams to expand business with their customers.
- Utilize and regularly update content from the Structured Knowledge Management Process, and actively suggest content improvement.
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How to Apply for Ericsson Internship 2024:
Interested and eligible candidates can apply for the Ericsson Internship 2024 online via the provided link.
Apply Now: Link
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