DXC Technology India Hiring Freshers As Technical Support of Any Degree Graduates

DXC Technology India Hiring Freshers As Technical Support of Any Degree Graduates

DXC Technology India: DXC Technology was founded in 2017 as the result of the spin-off of Hewlett Packard Enterprise’s Enterprise Service segment and its merger with Computer Sciences Corporation (CSC). At the time of its creation, DXC Technology had revenues of $25 billion, employed 170,000 people and operated in 70 countries. The spinoff from HPE did not include two parts of the Enterprise Service segment the Mphasis Limited reporting unit and the Communications and Media Solutions product group.

Company Name: DXC Technology

Company Website: DXC Technology

Wikipedia: DXC Technology Wiki

Job Profile: Technical Support

Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com

Passout Year: 2017/2018/2019/2020

Exp Needed: Freshers & Experienced

Work Location: Noida

Package: As Per IT Standards

Latest Upcoming off Campus Drive: Apply ASAP

Job Description:

• Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery.
• Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

Responsibilities:

• Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
• Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
• Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
• Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
• Work is reviewed periodically by the Supervisor or Team Lead.

Education and Experience Required:

• Any Graduation with 10+2+3/4 preferably.
• Typically requires 0- 3 years of general experience or equivalent combination of experience and college-level education.

Knowledge and Skills:

• Superior skills in both written and verbal communication.
• Experience in customer-facing role either remote or face to face.
• Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
• Problem-solving skills.
• Accuracy in data entry.
• Excellent fluency in language to be supported.
• Experience in a phone-based remote role, e- support, e-chat or similar.
• Familiarity with computer technology.
• Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
• Understands internal processes and tools.
• Knowledge of Knowledge Management Systems and appropriate documentation to the system.

Apply Link: Click here

Technical Interview Questions of DXC: Click here

HR Interview Questions of DXC: Click here

How To Write Resume For Getting Shortlisted In DXC: Click here

If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Telegram Group From Given Link And Never Miss Update.

Join Whatsapp Group of Daily Jobs Updates for 2010-2021 Batch: Click Here

Why You’re Not Getting Response From Recruiter?: Click here

How To Get a Job Easily: Professional Advice For Job Seekers: Click here

Cognizant Latest News: Up To 20K+ Employees Will Be Hired: Click here

COVID-19 Live Tracker India & Coronavirus Live Update: Click here

Why Remove China Apps taken down from Play store?: Click here

Feel Like Demotivated? Check Out our Motivation For You: Click here

List of Best Sites To Watch Free Movies Online in 2020: Click here

5 Proven Tips For How To Look Beautiful and Attractive: Click here