DXC Recruitment 2021 Hiring Freshers As Technical Support of Any Degree Graduate

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DXC Recruitment 2021 Hiring Freshers As Technical Support of Any Degree Graduate

DXC Recruitment 2021: DXC Technology was founded in 2017 as the result of the spin-off of Hewlett Packard Enterprise’s Enterprise Service segment and its merger with Computer Sciences Corporation (CSC). At the time of its creation, DXC Technology had revenues of $25 billion, employed 170,000 people and operated in 70 countries. The spinoff from HPE did not include two parts of the Enterprise Service segment the Mphasis Limited reporting unit and the Communications and Media Solutions product group.

Company Name: DXC Technology

Company Website: DXC Technology

Wikipedia: DXC Technology Wiki

Job Profile: Technical Support L1

Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com

Passout Year: 2017/2018/2019/2020

Exp Needed: Freshers & Experienced

Work Location: Bangalore

Package: As Per IT Standards

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch2018 Batch2021 Batch
2016 Batch2019 Batch2022 Batch
2017 Batch2020 Batch2023 Batch

Education and Experience Required:

  • Any Graduation with 10+2+3/4 preferably. Typically requires 0- 3 years general experience, or equivalent combination of experience and college level education.

Knowledge and Skills:

  • Superior skills in both written and verbal communication.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat or similar.
  • Familiarity with computer technology.
  • Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
  • Understands internal processes and tools.
  • Knowledge of Knowledge Management Systems and appropriate documentation to the system.

Roles & Responsibilities:

  • Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
  • Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
  • Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
  • Work is reviewed periodically by Supervisor or Team Lead.

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