DXC Freshers Drive 2022 Hiring as ITO Analyst of Any Degree Graduate
DXC Freshers Drive 2022: DXC Technology was founded in 2017 as the result of the spin-off of Hewlett Packard Enterprise’s Enterprise Service segment and its merger with Computer Sciences Corporation (CSC). At the time of its creation, DXC Technology had revenues of $25 billion, employed 170,000 people and operated in 70 countries. The spinoff from HPE did not include two parts of the Enterprise Service segment the Mphasis Limited reporting unit and the Communications and Media Solutions product group.
Company Name: DXC Technology
Company Website: DXC Technology
Wikipedia: DXC Technology Wiki
Job Profile: ITO – Senior Assistant Service Delivery Coordinator.
Degree Needed: B.Sc/BCA
Passout Year: 2020/2021/2022
Work Location: Hyderabad
Experience Level: 0 – 0 Year
Package: As Per IT Standards
Jobs By Location And Passout Year:
|2015 Batch||2018 Batch||2021 Batch|
|2016 Batch||2019 Batch||2022 Batch|
|2017 Batch||2020 Batch||2023 Batch|
- Bachelor’s Degree (B.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)
- 60% aggregate in academics (10th, 12th & Graduation) Salary: 3 LPA ( 2.8 Fixed+20K joining Bonus) + Night Shift Allowance
- Industry: IT- Services
- Functional Area: IT Software Services & Maintenance
- Employment Type: Full Time, Permanent
- An Ability to work with cross functional teams across all domains
- Good written and spoken English
- Flexible to work – 24×7 Support (night/morning shifts)
- Work Experience: 0-1yrs
- Work location: Bangalore/Chennai/Noida/Gurgaon/Hyderabad
Roles and Responsibilities:
- Candidate plays a role of an ongoing interface between client and DXC.
- Assist in gathering the required information, to handle customer software, technical quires, troubleshooting and problem solving of end user issues.
- Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times by partnering with L2, and L3 teams within the organization.
- Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
- Own customer technical issues from initial report to resolution, communicating the customers regularly regarding issue status. Monitoring the given tasks as needed.
- Ensures compliance with internal processes and standards for IT Support.
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