DigitalOcean Career 2020 Off Campus Drive Hiring Freshers As Support Engineer of Any Degree Graduates

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DigitalOcean Career 2020 Off Campus Drive Hiring Freshers As Support Engineer of Any Degree Graduates

DigitalOcean Career: DigitalOcean, Inc. is an American cloud infrastructure provider headquartered in New York City with data centers worldwide. DigitalOcean provides developers cloud services that help to deploy and scale applications that run simultaneously on multiple computers.

DigitalOcean logo.svg

Company Name: DigitalOcean Inc.

Company Website: DigitalOcean

Wikipedia: DigitalOcean Wiki

Job Role: Success Engineer- Developer Support Engineer

Qualification: B.E/B.Tech/MCA

Experience: Freshers

Passout Year: 2017/2018/2019/2020

Location : Hyderabad 

Salary: Best In Industry

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Job Description of DigitalOcean Career:

  • We are looking for a Developer Support Engineer to join our Developer Support Core team.
  • Reporting to the Manager of Support, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs.
  • As a Developer Support Engineer focused on providing exceptional support for our Core (Compute, Storage, and Network) offering, and through engagement and collaboration with our Core, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers’ experience and journey on our platform

What We’ll Expect From You:

  • Excellent written and verbal communication skills
  • Successful track record in providing exceptional support to tech-savvy customers
  • Unrivaled passion for customer advocacy and technology
  • Strongly identify with our products, brand, and team culture
  • Strong analytical and pattern recognition skills 
  • Bonus: Programming/Scripting languages (Bash, PHP, Go, Python, NodeJS)
  • Bonus: Configuration Management (Ansible, Salt, Chef, Puppet)
  • Bonus: Virtualization (KVM, Xen)
  • Bonus: Knowledge of, and contribution to Open Source projects

What You’ll Be Doing:

  • Responding to a high volume of technical tickets generated by our customers in a timely manner
  • Troubleshooting common Linux issues (CentOS, Fedora, Ubuntu, Debian), application stacks (LAMP, LEMP) and applications (WordPress, Ghost)
  • Providing exceptional support for a growing number of products (Droplets, Load Balancers, Block Storage, Spaces)
  • Working both collaboratively and independently with our support, product, and engineering teams
  • Identifying, communicating, and documenting process and policy improvements

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