Digital Guardian India Careers 2021 Hiring Freshers As Software Engineer of Any Degree Graduate
Digital Guardian India Careers 2021: Digital Guardian is an American data loss prevention software company designed to see and stop malicious actions by users and malware on endpoints. Digital Guardian provides software both at the end-user level and in corporate networks, servers, databases, and the cloud.
Company Name: Digital Guardian
Company Website: Digital Guardian
Wikipedia: Digital Guardian Wiki
Job Profile: Software Support Engineer
Degree Needed: B.E/B.Tech
Batch Eligible: 2018/2019/2020
Work Location: Hyderabad
Package: Best In Industry
Experience Level: 0 – 2 Years
Jobs By Location And Passout Year:
|2015 Batch||2018 Batch||2021 Batch|
|2016 Batch||2019 Batch||2022 Batch|
|2017 Batch||2020 Batch||2023 Batch|
- BS degree in Computer Science or Technology related program or equivalent experience in a technical support role.
- 0-2 years of experience in the job offered or 0-2 years of experience as software engineer working in enterprise environments focused on security.
- High energy and enthusiasm for delivering support services
- Excellent oral and written skills.
- Excellent planning and organizational skills, as well as sound, independent judgment.
- Knowledge of desktop Windows operating systems (Windows 7/8/10).
- Knowledge of Linux/Unix/Mac OS X is preferred
- Ability to debug and interpret events taking place on Windows, Linux and Mac OS X technologies.
- Experience working with virtualization technologies (VMWare, Citrix, etc.).
- Digital Guardian is a 24/7 operation, this position may require shift, weekend work or on call rotation.
- Strong organizational, problem-solving and analytical skills. Creative, flexible and innovative.
Pluses (not required, but helpful):
- Exposure to Microsoft Windows server technologies (2012/2016/2019)
- Knowledge of Microsoft Office Applications (Excel, Word, etc.).
- Exposure to common scripting languages like VBScript, Power Shell, Java Script, Shell Script, etc. and SQL scripting for MS SQL Server and basic DBA skills.
- Industry recognized technical certifications MCP, MCDBA, MCSE, CISSP, CISA, etc.
Your Responsibilities will include:
- Accept incoming support requests through phone and email channels. Acknowledge customer requests and handle them expeditiously and professionally.
- Proactively communicate and accurately set customer expectations.
- Triage each assigned support issue according to defined Digital Guardian Support Standards.
- Obtain a clear understanding of the problem being reported and request appropriate supporting information to continue investigation.
- Provide “hands-on” support using broad base of knowledge as an IT generalist or systems administrator.
- Excellent search skills
- Escalate to Level 2 Support when necessary
What We Offer:
- Competitive salaries
- Full benefit packages
- Collaborative environment
- State of the art technology
- Career Growth
Apply Link: Click here
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