Digital Guardian Careers 2020 Off Campus Drive Hiring As Freshers for Associates of Any Degree Graduates

Digital Guardian Careers 2020 Off Campus Drive Hiring As Freshers for Associates of Any Degree Graduates

Digital Guardian Careers: Digital Guardian is a collaborative group of hands-on, game changing innovators, willing to do what it takes to get the job done! We strive to engage, develop, and retain top talent by fostering an environment where individuals can succeed.For more than 15 years, Digital Guardian has enabled data-rich organizations to protect their most valuable assets with an on premises deployment or an outsourced managed security program (MSP). Digital Guardian sets the standard on how to protect data!

Company: Digital Guardian

Official Website: Digital Guardian

Wikipedia: Digital Guardian Wiki

Position: Associate Software Support Engineer

Drive Location: Hyderabad

Experience Level: Freshers

Degree Needed: B.E/B.Tech/M.E/M.Tech

Passout Batch: 2017/2018/2019

Package: Best In Industry

Latest Upcoming off Campus Drive: Apply ASAP

Eligibility of Digital Guardian 2020:

• BS degree in Technical Stream
• 0-2 years of experience in the job offered or 0-2 years of experience as software engineer working in enterprise environments focused on security.
• High energy and enthusiasm for delivering support services
• Excellent oral and written skills.
• Excellent planning and organizational skills, as well as sound, independent judgment.
• Knowledge of desktop Windows operating systems (Windows 7/8/10).
• Knowledge of Linux/Unix/Mac OS X is preferred
• Ability to debug and interpret events taking place on Windows, Linux and Mac OS X technologies.
• Experience working with virtualization technologies (VMWare, Citrix, etc.).
• Digital Guardian is a 24/7 operation, this position may require shift, weekend work or on call rotation.

Responsibilities:

• Accept incoming support requests through phone and email channels.
• Acknowledge customer requests and handle them expeditiously and professionally. Proactively communicate and accurately set customer expectations.
• Triage each assigned support issue according to defined Digital Guardian Support Standards.
• Obtain a clear understanding of the problem being reported and request appropriate supporting information to continue investigation.
• Provide “hands-on” support using broad base of knowledge as an IT generalist or systems administrator.
• Excellent search skills
• Escalate to Level 2 Support when necessary

Apply Link: Click here

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