Company Name: Dell Technologies
Exp Needed: 0 – 5 yrs
Job Profile: US Inside Sales Representative 1
Work Location: Hyderabad
Role overview :
Sells Dells products and services (via telephone, web or e-mail) to specified customer/partner segments in alignment with outside sales and is responsible for ensuring a positive customer experience.
Key Responsibilities :
Apart from building a business with existing customers, the scope of the role will also include developing relationships with new clients. You will:
- Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders
- Answer inbound emails and phone calls from internal and external customers
- Work closely with outside sales representatives and distributors to acquire new opportunities
- Responsible to drive inbound and outbound calls, emails, and web interface in order to drive numbers with existing and new customers.
- Understand the need of the customer & provide the suitable solution in terms of services/warranties.
- Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
- Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
- Understands the administrative and operational requirements of the job.
- Demonstrates good judgment in analyzing information to make routine decisions.
Candidate Requirements :
- Should be willing to work in shifts in a 24/7 work environment
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers.
- Good understanding of computer technology
- Results-oriented team player
- Strong communication and problem-solving skills
- Both side transport facility available.
Educational Qualifications :
- Any stream graduates are eligible to apply with 0- 5 years of work experience.
- Any Undergraduate i,e.10+2 ,10+3 having 12 months international calling experience or 24 months domestic calling experience may apply (Mandatory)
Candidates can attend the walk-in drive at the following Venue and dates-
Time and Venue
- 22nd August – 23rd August , 1 PM onwards
- Dell Technologies, Plot # 42, Hitec City Layout,opposite to Deloitte, Madhapur, Hyderabad – 500081