CSS Corp Recruitment 2023 Hiring Freshers as Technical Support Engineer of Any Degree Graduate
CSS Corp Recruitment 2023: CSS Corp is an American multinational information technology (IT) service company headquartered in Milpitas, California. The company has a team of 5,500 technology professionals across 19 global location . According to NelsonHall, CSS Corp has been listed as a Leader in Hi-Tech CMS, Tech Support and Managed Security Services segment. Technology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of managing large and complex support ecosystems. From IoT, enterprise or consumer products, data centers, applications and desktops, we have built our reputation on delivering stellar customer experiences.
Company: CSS Corp
Official Website: CSS Corp
Wikipedia: CSS Wiki
Job Profile: Technical Support Engineer
Degree Needed: B.E/B.Tech
Passout Year: 2020/2021/2022
Work Location: Hyderabad
Package: Best In Industry
Experience Level: 0 – 0 Year
Jobs By Location And Passout Year:
| Pune | Hyderabad | Delhi |
| Mumbai | Coimbatore | Noida |
| Bangalore | Chennai | Off Campus |
| Nagpur | Gurgaon | Walk In |
| 2015 Batch | 2018 Batch | 2021 Batch |
| 2016 Batch | 2019 Batch | 2022 Batch |
| 2017 Batch | 2020 Batch | 2023 Batch |
Required Skills:
- Excellent communication skills
- Good customer service skills, multitasking and leadership skills
- Ability to adjust quickly to changing priorities and make quick decisions with limited information
Pay After Placement, 100% Assured Job Opportunity Program With CTC Upto 12 LPA: Register Now
Principle Duties and Responsibilities:
- Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
- Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners
- Uses troubleshooting techniques to identify network-related issues
- Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
- Help employees with access & account issues based on defined/documented guidelines, policies and procedures
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently
- Complies with schedule adherence to ensure the overall service level targets are achieved
- Identifies and provides input on unique (or) recurring user problems
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