CSS Corp Pvt Ltd 2020 Careers Walk In Drive Hiring As Freshers of Any Degree Graduates

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CSS Corp Recruitment For Freshers
CSS Corp Recruitment For Freshers

CSS Corp Pvt Ltd 2020 Careers Walk In Drive Hiring As Freshers of Any Degree Graduates

CSS Corp Pvt Ltd: CSS Corp is an American multinational information technology (IT) service company headquartered in Milpitas, California. The company has a team of 5,500 technology professionals across 19 global location . According to NelsonHall, CSS Corp has been listed as a Leader in Hi-Tech CMS, Tech Support and Managed Security Services segment. Technology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of managing large and complex support ecosystems. From IoT, enterprise or consumer products, data centers, applications and desktops, we have built our reputation on delivering stellar customer experiences. 

Company: CSS Corp

Official Website: CSS Corp

Wikipedia: CSS Wiki

Job Profile: Technical Support

Work Location: Hyderabad

Exp Needed: Freshers

Passout Year: 2017/2018/2019

Degree Needed: B.E/B.Tech/B.Sc/BCA

Package: Best In Industry

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Principle Duties and responsibilities:

  • Year of Passing – 2017 to 2019 (No Standing Arrears/Backlogs)
  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
  • Provides L1 & L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
  • Uses troubleshooting techniques to identify network related issues
  • Provides system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
  • Help Google employees with access & account issues based on defined/documented guidelines, policies and procedures
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently
  • Complies with schedule adherence to ensure the overall service level targets are achieved
  • Identifies and provides input on unique (or) recurring user problems

Knowledge, Skills and Abilities:

  • Working knowledge of Windows OS and basic knowledge on Linux OS
  • Working knowledge of PC architecture/technology
  • Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
  • Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
  • Good organisational skills
  • Good Analytical & Cognitive skills
  • Excellent telephone and customer handling skills
  • Ability to deal professionally with irate customers
  • Ability to learn new products and technologies
  • Should be willing to work on rotational shifts and rotational week offs.

Candidates can attend this drive on 11 January 2020 at the following venue.

Walk-in Location – Nanakramguda, Hyderabad

Work Location – Kondapur, Hyderabad

Walk-in Date: 11-Jan-2020 (Saturday).

Time: 11 AM to 5 PM

Venue: CSS Corp Pvt Ltd
1st Floor, Sohini Tech Park
Financial District,
Nanakramguda, Hyderabad – 500032,
Telangana

Contact Person: Venumadhav Manchiraj

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