Citi Recruitment for Freshers 2021 Hiring Freshers as Analyst of Any Degree Graduate

Citi Recruitment for Freshers 2021 Hiring Freshers as Analyst of Any Degree Graduate

Citi Recruitment for Freshers 2021: Citi AIM was established in 2003, and is located across multiple cities in India – Bengaluru, Chennai, Pune and Mumbai. It is a global community that objectively connects and analyzes information, to create actionable intelligence for our business leaders. It identifies fact-based opportunities for revenue growth in partnership with the businesses. The function balances customer needs, business strategy, and profit objectives using best in class

Company Name: City Bank

Website: Citi

Wikipedia: Citi Wiki

Job Profile: Customer Service Analyst 1

Degree Needed: B.E/B.Tech

Batch Eligible: 2018/2019/2020

Work Location: Mumbai

Experience Level: 0 – 2 Years

Package: Best In Industry

Jobs By Location And Passout Year:

Education:

• Bachelor’s degree/University degree or equivalent experience

Qualifications:

• Previous relevant experience preferred
• Experience in customer service
• Proven investigative, analytical and risk management skills
• Demonstrated ability to present concepts and influence/lead change
• Consistently demonstrate clear and concise written and verbal communication
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

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