CDK Global Jobs 2021 | CDK Global Interview Questions | CDK Global Pune Jobs | CDK Global Exam Pattern | CDK Global Interview Process | CDK Global Pune Careers
CDK Global Jobs 2021: At CDK Global, we are committed to helping dealers connect to and serve their customer base while growing their businesses in the way in which they envision. After more than 40 years, we recognize that we can deliver upon this commitment by listening to dealers and understanding their unique challenges, distinctions and opportunities.
Company Name: CDK Global
Official Site: CDK Global
Positions: Client Technical Analyst
Degree Needed: B.Sc/BCA/M.Sc/MCA
Passout Year: 2022
Work Location: Pune
Salary:Â 2.0 LPA
Experience Level: Freshers
Jobs By Location And Passout Year:
| Pune | Hyderabad | Delhi |
| Mumbai | Coimbatore | Noida |
| Bangalore | Chennai | Off Campus |
| Nagpur | Gurgaon | Walk In |
| 2015 Batch | 2018 Batch | 2021 Batch |
| 2016 Batch | 2019 Batch | 2022 Batch |
| 2017 Batch | 2020 Batch | 2023 Batch |
Eligibility Criteria:
- 2022 BATCH- BCA,BCS,MCS and MCA, 60% throughout Academics is mandatory.
- Fresher/Experienced with willingness to work in a technical customer service environment
- Experience with Microsoft Office products and SQ
Requirements:
- Strong written and verbal English language skills
- Ability and willingness to communicate via phone and email with U.S. team members
- Strong organizational skills
- Problem solving ability
- Reliability
- Solid technical aptitude skills
Job Description:
Client Technical Analyst position works under the direction of a Pune Team Leader and a US-based Account Operations Manager to set-up and troubleshoot data collect process from automotive dealership computer systems.Â
- Perform data aggregation set-ups and troubleshoot failed data processes as assigned. These issues can range from the simplest to very complex
- Communicate effectively with automotive dealership personnel or data providers via phone and email
- Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues
- Guide dealers through resolution of technical issues
- Provide world-class customer support
- Apply intuitive problem-solving skills and document the knowledge
- Work in a team environment, assisting team members when necessary
- Work in an environment with competing priorities
- Flexible to work in US shifts( 6 PM to 3 AM )
CDK Global Campus Recruitment Process:
- Online Test
- Technical Interview
- Project Manager Interview
- HR Discussion
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