Careers Lenovo 2023 | Quality Analyst | Across India

Careers Lenovo 2023 | Quality Analyst | Across India

Careers Lenovo 2023: Lenovo is a US $46 billion global Fortune 500 company and a leader in providing innovative consumer, commercial and enterprise technologies. Globally, our product lines include a full range of commercial and consumer PCs, servers and workstations, and a family of mobile internet devices including tablets and smartphones. We design and build our products to bring progress to the world. Serving customers in more than 160 countries, we take our inspiration from the drive and imagination of the people who make things happen; our technology helps those who do, do better.

Company Name: Lenovo

Website: Lenovo

Wikipedia: Lenovo Wiki

Job Profile: Quality Analyst

Degree Needed: B.E/B.Tech

Passout Year: 2020/2021/2022

Location: Bangalore

Experience Level: Freshers

Salary: Best In Industry

Jobs By Location And Passout Year:

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Job Description:

• Participates in design of call audits.
• Performs call monitoring according to monitoring formats & quality standards and provides trend data to management team.
• Uses quality monitoring data management system to compile and track performance at team and individual level.
• Performs monitors of Inside Sales email responses.
• Participates in customer listening programs to identify customer needs and expectations.
• Provides actionable data to various internal support groups as needed.
• Coordinates and facilitates call calibration sessions for staff.
• Provides feedback to team leaders and managers help them to sync better within the team
• Prepares and analyses internal and external quality reports for management staff review.

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