Capgemini Recruitment For Freshers 2020 Hiring Freshers As Technical Support Engineer of Any Degree Graduates

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Cognizant Off Campus Registration 2022
Cognizant Off Campus Registration 2022

Capgemini Recruitment For Freshers 2020 Hiring Freshers As Technical Support Engineer of Any Degree Graduates

Capgemini Recruitment For Freshers 2020: Capgemini is one of the world’s foremost providers of consulting, technology, outsourcing services, and local professional services. Present in over 44 countries with more than 180,000 people, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning. The detailed about Career With Capgemini eligibility and application process are mentioned below

Capgemini Recruitment For Freshers 2020

Company Name: Capgemini

Official Website: Capgemini

Wikipedia: Capgemini Wiki

Positions: Technical Support Engineer

Location: Banglore

Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com

Passout Batch: 2016/2017/2018/2019

Experience Level: Freshers

Package: As Per IT Standards

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Primary Skills:

  • Must be comfortable in taking inbound/outbound calls.
  • Strong communication & analytical skills is mandatory
  • Good to have ITIL V3 certified
  • Knowledge in BMC remedy will be an added advantage
  • Should be ready to work in 24*7 shift

Job Description:

  • Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and reporting of help desk incidents and service requests
  • The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
  • Should also provide accelerated response to the executive users within the customer organization

Skills & Experience:

Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc.

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