BT Group Careers 2023 Hiring Freshers as Trainee Engineer of Any Degree Graduate

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BT Group Off Campus Drive 2024
BT Group Off Campus Drive 2024

BT Group Careers 2023 Hiring Freshers as Trainee Engineer of Any Degree Graduate

About the Company: BT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

BT Group Careers 2023

Company Name: BT Group Plc

Company Website: BT Group

Wikipedia: BT Group Wiki

Position: Trainee Associate Engineer

Degree Needed: B.E/B.Tech

Passout Batch: 2020/2021/2022

Job Location: Gurugram

Package: Best In Industry

Experience Level: 0 – 1 Years

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch2018 Batch2021 Batch
2016 Batch2019 Batch2022 Batch
2017 Batch2020 Batch2023 Batch

Pay After Placement, 100% Assured Job Opportunity Program With CTC Upto 12 LPA: Register Now

The Skills you’ll need:

  • Customer Success
  • Complaint Management
  • Information Management
  • Communication
  • Requirements Analysis
  • Continuous Improvement
  • Issue Resolution
  • Problem Solving
  • BillingInterpersonal
  • Time Management
  • Customer Relationship Management
  • Technical Support
  • Issue Escalation

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What you’ll be doing:

  • Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
  • Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
  • Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
  • Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.
  • Participates in the continuous improvement activities to improve the customer service team processes.

Apply Link: Click here

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