BT Career Off Campus Drive Hiring As Freshers for Service Desk Trainee of Any Degree Graduates

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Zivame Careers 2020
Zivame Careers 2020

BT Career Off Campus Drive Hiring As Freshers for Service Desk Trainee of Any Degree Graduates

BT Career: BT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services

Company Name: BT Group

Company Website: BT Group

Wikipedia : BT Group Wiki

Position: Service Desk Trainee

Job Location: Banglore

Exp Needed: Freshers & Experienced

Degree Needed: B.E/B.Tech

Passout Batch: 2018/2019

Package: Best In Industry

Latest Upcoming off Campus Drive: Apply ASAP

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2018 BatchClick here
2019 BatchClick here
2020 BatchClick here

Eligibility of BT Career India:

  • BE/B.Tech graduate(2018 Or 2019 Passouts only can apply)

Skills/Experience:

  • Understand the BT products and services that they represent to a solid ‘basic’ level (e.g. same as Sales employees) and in-depth BT’s operational/service processes.
  • Due to the technical nature of their work, 3-4 months of formal training is required and these people are not ‘script-driven’ call centre types.

Authority/Decision Making:

  • Refers non-standard/ or highly technical queries/decisions upwards.
  • We’ll also need to see these on your CV

Key Responsibilities for BT Careers:

  • Works on the customer service helpdesk and answer and pro-actively make calls to resolve customer issues.
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements).

Apply Link: Click here

HR Interview Questions of BT Group: Click here

How Write Resume For Getting Shortlisted In BT Group: Click here

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