British Telecom Careers 2020 Hiring Freshers As Trainee of Any Degree Graduates

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Zivame Careers 2020
Zivame Careers 2020

British Telecom Careers 2020 Hiring Freshers As Trainee of Any Degree Graduates

British Telecom Careers 2020: BT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

Company Name : British Telecom Group PLC

Website: British Telecom

Wikipedia: British Telecom Wiki

Job Profile: Service Desk Trainee

Work Location: Banglore

Batch: 2018/2019

Qualification: B.E/B.Tech

Package: 3.0 LPA

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Eligibility for British Telecom Careers:

  • BE/B.Tech graduate
  • 2018/2019 Passout

Skills Needed:

  • Understand the BT products and services that they represent to a solid ‘basic’ level (e.g. same as Sales employees) and in-depth BT’s operational/service processes. 
  • Due to the technical nature of their work, 3-4 months of formal training is required and these people are not ‘script-driven’ call centre types 

Key Responsibilities:  

  • Works on the customer service helpdesk and answer and pro-actively make calls to resolve customer issues.
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements).

Apply Link: Click here

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How Write Resume For Getting Shortlisted In BT Group: Click here

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