British Telecom Careers 2020 Hiring Freshers As Trainee of Any Degree Graduates

Zivame Careers 2020
Zivame Careers 2020

British Telecom Careers 2020 Hiring Freshers As Trainee of Any Degree Graduates

British Telecom Careers 2020: BT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

Company Name : British Telecom Group PLC

Website: British Telecom

Wikipedia: British Telecom Wiki

Job Profile: Service Desk Trainee

Work Location: Banglore

Batch: 2018/2019

Qualification: B.E/B.Tech

Package: 3.0 LPA

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Eligibility for British Telecom Careers:

  • BE/B.Tech graduate
  • 2018/2019 Passout

Skills Needed:

  • Understand the BT products and services that they represent to a solid ‘basic’ level (e.g. same as Sales employees) and in-depth BT’s operational/service processes. 
  • Due to the technical nature of their work, 3-4 months of formal training is required and these people are not ‘script-driven’ call centre types 

Key Responsibilities:  

  • Works on the customer service helpdesk and answer and pro-actively make calls to resolve customer issues.
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements).

Apply Link: Click here

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