Barclays Off Campus Freshers Recruitment 2022 Hiring as Support Specialist of Any Degree Graduate

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Barclays Graduate Programmes 2024
Barclays Graduate Programmes 2024

Barclays Off Campus Freshers Recruitment 2022 Hiring as Support Specialist of Any Degree Graduate

Barclays Off Campus Freshers Recruitment 2022: Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management. 

Barclays Off Campus Freshers Recruitment 2022

Company: Barclays Plc

Official Website: Barclays

Wikipedia: Barclays Wiki

Job Profile: Team Support Specialist

Degree Needed: B.E/B.Tech/MCA

Passout Year: 2019/2020/2021

Work Location: Delhi, Noida

Experience Level: 0 – 2 Years

Package: Best In Industry

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch2018 Batch2021 Batch
2016 Batch2019 Batch2022 Batch
2017 Batch2020 Batch2023 Batch

What we’re looking for:

  • Minimum B2 12 English Language Fluency(CEF)
  • Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher) 
  • Flexibility in hours of work and ability to work changing shifts patterns
  • Skills that will help you in the role:
  • Prior experience in Retail Loans

Job Description:

  • To manage a large and diverse team of Process Associates working towards pre-defined targets. Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents
  • Assist the Team Manager in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership
  • Ensure daily Schedule Adherence. Answer queries raised by the Client & Advisors related to the process 
  • Take escalated calls and return calls when a message is taken. Perform regular Quality checks for the Team 
  • Monitor performance for all Advisors on a monthly basis. Convey feedback received from Quality to all Advisors 
  • Weekly Update on performance levels to the .Address administrative issues arising out of day-to-day working 
  • Keep the TM regularly updated of any developments relating to the performance of the team, updates received and queries from Clients 
  • Ensure each advisor is informed on product updates for the process   
  • Conduct regular briefings for the team to discuss performance, Organizational policies and process updates 
  • Ensure strict adherence to compliance. Conduct Quality Audits for the Team on a regular basis  
  • Prepare development plans for every team member with a suitable plan of action. Counsel team members, whenever required
  • Plan and impart necessary process- related training to the Advisors, where necessary. Ensure that Clients are aware of any issue and concerns
  • Prepare reports (adhoc/BAU) periodically to be sent to the client, Identify process gaps and collaborate with the Client to formulate solutions 
  • Act as an interface with the client and to be responsible for completely managing the day-to-day operational functions for the team. 
  • Need-based escalation of decisions and ensure proper follow-up of the same 

Apply Link: Click here

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