Aptean Careers India 2022 Hiring Freshers as Customer Support Analyst of Any Degree Graduate

Aptean Careers India 2022 Hiring Freshers as Customer Support Analyst of Any Degree Graduate

Aptean Careers India 2022: Aptean provides very specific industries with very specific ERP, supply chain management, and customer experience solutions. In today’s fast-paced, highly competitive economy, organizations don’t have time to waste forcing homegrown software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds – with industry-specific solutions instead of generic software, expert support instead of making you go it alone, and a steady influx of new ideas instead of the status quo. That’s why over 7,000 highly specialized organizations in more than 20 industries and 74 countries rely on Aptean to streamline their everyday operations.

Company Name: Aptean

Company Website: Aptean

Wikipedia: Aptean Wiki

Position: Customer Support Analyst

Degree Needed: B.E/B.Tech/M.E/M.Tech/M.Sc/MCA

Passout Batch: 2020/2021/2022

Job Location: Bangalore/Madurai

Experience Level: 0 – 2 Years

Package: Best In Industry

Jobs By Location And Passout Year:

Job Summary:

• Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products.
• The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
• Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution.
• Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
•  Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.

Interview Steps 

• Round 1: Online Aptitude Assessment
• Round 2: Techno managerial Interview
• Round 3: HR Interview

Apply Link: Click here

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