Aptean Careers For Freshers 2020 Off Campus Drive Hiring Freshers As Associates of Any Degree Graduates

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Aptean Careers India 2022
Aptean Careers India 2022

Aptean Careers For Freshers 2020 Off Campus Drive Hiring Freshers As Associates of Any Degree Graduates

Aptean Careers For Freshers: Aptean  provides very specific industries with very specific ERP, supply chain management, and customer experience solutions. In today’s fast-paced, highly competitive  economy, organizations don’t have time to waste forcing homegrown  software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds – with industry-specific solutions instead of generic software, expert support instead of making you go it alone, and a steady influx of new ideas instead of the status quo. That’s why over 7,000 highly specialized organizations in more than 20 industries and 74 countries rely on Aptean to streamline their everyday operations.

Company Name: Aptean

Company Website: Aptean

Wikipedia: Aptean Wiki

Position: Associate Customer Success Analyst

Degree Needed: B.E/B.Tech

Batch Eligible: 2018/2019

Job Location: Bangalore

Experience Level: 0 – 1 Year

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Job Requirements:

  • Experience in supporting products/applications based on Microsoft technologies like Windows, Active directory.
  • Code debugging skills (not writing the code, but just reading through the code and understanding the logic).
  • Good understanding of database as SQL (writing queries, running performance tools etc)
  • Excellent written and verbal communication

Responsibilities:

  • Provide technical assistance to customers on Aptean products via phone, email and/or remote access.
  • Perform advanced problem analysis and isolate problems of a complex level of difficulty.
  • Reproduce customer issues in the house.
  • Publish articles in our in-house knowledge base.
  • Able to learn a wide variety of technologies at a rapid pace
  • Document customer problem information, recommendations, and resolution in a clear and concise manner using an Incident tracking system.
  • Ensure adequate telephone ACD queue coverage 
  • Communicate appropriately and provide regular updates to customer and management.

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