Aptean Careers For Freshers 2020 Off Campus Drive Hiring Freshers As Associates of Any Degree Graduates
Aptean Careers For Freshers: Aptean provides very specific industries with very specific ERP, supply chain management, and customer experience solutions. In today’s fast-paced, highly competitive economy, organizations don’t have time to waste forcing homegrown software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds – with industry-specific solutions instead of generic software, expert support instead of making you go it alone, and a steady influx of new ideas instead of the status quo. That’s why over 7,000 highly specialized organizations in more than 20 industries and 74 countries rely on Aptean to streamline their everyday operations.
Company Name: Aptean
Company Website: Aptean
Wikipedia: Aptean Wiki
Position: Associate Customer Success Analyst
Degree Needed: B.E/B.Tech
Batch Eligible: 2018/2019
Job Location: Bangalore
Experience Level: 0 – 1 Year
Latest Upcoming off Campus Drive: Apply ASAP
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Job Requirements:
- Experience in supporting products/applications based on Microsoft technologies like Windows, Active directory.
- Code debugging skills (not writing the code, but just reading through the code and understanding the logic).
- Good understanding of database as SQL (writing queries, running performance tools etc)
- Excellent written and verbal communication
Responsibilities:
- Provide technical assistance to customers on Aptean products via phone, email and/or remote access.
- Perform advanced problem analysis and isolate problems of a complex level of difficulty.
- Reproduce customer issues in the house.
- Publish articles in our in-house knowledge base.
- Able to learn a wide variety of technologies at a rapid pace
- Document customer problem information, recommendations, and resolution in a clear and concise manner using an Incident tracking system.
- Ensure adequate telephone ACD queue coverageÂ
- Communicate appropriately and provide regular updates to customer and management.
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