American Express Mega Hiring For Freshers Hiring As Customer Care Professional of Any Degree Graduates

0
2664
American Express Off Campus Drive 2023
American Express Off Campus Drive 2023

American Express Mega Hiring For Freshers Hiring As Customer Care Professional of Any Degree Graduates

American Express Mega Hiring: American Express heritage was built on service and has been sustained by innovation. Through our evolution from an express mail business in 1850, to one of the world’s largest card issuers by purchasing volume and a digital innovator, we’ve never been afraid to explore new possibilities and embrace the changing marketplace.

Company Name: American Express

Website: American Express

Wikipedia: American Express Wiki

Job Profile: Customer Case Professional

Degree Needed: B.E/B.Tech/BCA/B.Sc/B.Com

Batch Eligible: 2018/2019/2020

Work Location: Gurgaon

Exp Needed: Freshers

Latest Upcoming off Campus DriveApply ASAP

PuneClick here
MumbaiClick here
BangaloreClick here
NagpurClick here
HyderabadClick here
CoimbatoreClick here
ChennaiClick here
GurgaonClick here
DelhiClick here
NoidaClick here
2016 BatchClick here
2017 BatchClick here
2018 BatchClick here
2019 BatchClick here
2020 Batch Click here
2021 BatchClick here

Minimum Qualifications:

  • Graduate or Under Graduate (with prior international call center experience) in any field from a recognized University can apply.
  • Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
  • Strong written and verbal communication.
  • Analytical mind & attention to detail.
  • Knowledge of Amex card product would be preferred.
  • Demonstrated consultative experience, ability to influence, resourceful.

Job Responsibilities:

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment.
  • Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling.
  • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times.
  • Grow and nurture customer relationships on every interaction that results in measurable Customer value.
  • Document necessary account information and offer custom solutions that benefit the customer.
  • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality.
  • Balance customer interests with the interests of American Express.
  • Deliver Employees, Customers and Shareholder metrics as per goals.
  • Resolve all customer queries and follow established problem ticket recording procedures as appropriate.
  • Gather relevant information from customers as required and update it accurately to facilitate the decisioning process.
  • Candidate should be open to work in India time nights shifts as we have a 24/7 work environment.

Apply Link: Click here

HR Interview Questions of American Express: Click here

How To Write Resume For Getting Shortlisted In American Express: Click here

Hurry Up !! Limited Seats Available !! Webinar On Road Map For AWS Developer/Architect and How To Get Job Within Less Time Period: Click here

If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Whatsapp Group From Given Link And Never Miss Update.

Join Whatsapp Group of Daily Jobs Updates for 2010-2021 Batch: Click Here

Why You’re Not Getting Response From Recruiter?: Click here

How To Get a Job Easily: Professional Advice For Job Seekers: Click here

Cognizant Latest News: Up To 20K+ Employees Will Be Hired: Click here

COVID-19 Live Tracker India & Coronavirus Live Update: Click here

Why Remove China Apps taken down from Play store?: Click here

Feel Like Demotivated? Check Out our Motivation For You: Click here

List of Best Sites To Watch Free Movies Online in 2020: Click here

5 Proven Tips For How To Look Beautiful and Attractive: Click here

LEAVE A REPLY

Please enter your comment!
Please enter your name here