American Express Hiring 2021 Hiring Freshers as Trainee of Any Degree Graduate

American Express Hiring 2021 Hiring Freshers as Trainee of Any Degree Graduate

American Express Hiring 2021: American Express heritage was built on service and has been sustained by innovation. Through our evolution from an express mail business in 1850, to one of the world’s largest card issuers by purchasing volume and a digital innovator, we’ve never been afraid to explore new possibilities and embrace the changing marketplace.

Company Name: American Express

Website: American Express

Wikipedia: American Express Wiki

Job Profile: Customer Care Professional

Degree Needed: B.E/B.Tech/B.Sc/BCA

Batch Eligible: 2018/2019/2020

Work Location: Gurgaon

Exp Needed: Freshers

Jobs By Location And Passout Year:

Role Introduction:

• The Global Merchant team services American Express’ large high net worth business partners in India.
• The incumbent will be exposed to all functions of servicing from set ups, maintenance, payments & reconciliations, disputes, essentially end to end servicing and this would be an excellent platform to expand knowledge to the multifaceted environment of merchant servicing.
• The incumbent should be able to leverage relationships within the business and with our external partners and suppliers, particularly for complex or bespoke enquiries.
• This will involve working closely with in almost all of the departments in merchant servicing so a high level knowledge of Merchant Servicing operations is preferred.

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Key Responsibilities:

• Managing end to end servicing requests from the market and multiple process units to provide outstanding service to our India based GCG merchant base, especially our high value Global accounts and CLM Merchants.
• Making decisions and proactively resolving merchant and Client Manager enquiries/issues with minimal supervision.
• Communicating with merchants and Client Managers via email, inbound and outbound calls, and internal systems.
• Coordinating and managing projects/requests between external and internal partners.
• Building and maintaining strong relationships with key persons within the merchant’s organization.

Apply Link: Click here

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