American Express Careers India Off Campus Drive Hiring As Freshers for CR Representative of Any Degree Graduates
American Express Careers India: American Express heritage was built on service and has been sustained by innovation. Through our evolution from an express mail business in 1850, to one of the world’s largest card issuers by purchasing volume and a digital innovator, we’ve never been afraid to explore new possibilities and embrace the changing marketplace.
Company Name: American Express
Website: American Express
Wikipedia: American Express Wiki
Work Location: Gurgaon
Job Profile: Customer Care Representative
Exp Needed: Freshers
Batch Eligible: 2018/2019
Latest Upcoming off Campus Drive: Apply ASAP
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Eligibility for American Express Careers India:
- B.E/B.Tech/BCA/B.Sc Graduate
- Strong Interpersonal, Communication & Writing Skills Accompanied By Quick Comprehension & Clear Articulation
- Change Management Ability Demonstrated Ability To Work Effectively Within A Team Environment.
- Ability To Take Independent Decision & Meet Stringent Deadlines
- Typing Speed (25- 35 Words/Minute)
- Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability To Toggle Between Screens/Tools
Responsibility of American Express Careers India:
- Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
- Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
- Adherence To Quality And Compliance Guidelines
- Communicates Effectively, Oral As Well As Written Ability to recognize tone and mood of customer through written communication.
- Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication
- Ability To Address 2-3 Conversations Simultaneously Attentive: Eye For Detail Recognizes Knowledge Gaps & Researches To Respond Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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