Amdocs Recruitment 2021 Hiring for Technical Operations of Any Degree Graduate
Amdocs Recruitment 2021: Amdocs is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media, and financial services providers and digital enterprises.
Company Name: Amdocs, Inc.
Wikipedia: Amdocs Wiki
Profile: Technical & Business Operations Agent
Degree Needed: B.E/B.Tech/B.Sc/BCA
Passout Batch: 2018/2019/2020
Job Location: Pune
Experience Level: 0 – 2 Years
Salary: Best in Industry
Jobs By Location And Passout Year:
|2015 Batch||2018 Batch||2021 Batch|
|2016 Batch||2019 Batch||2022 Batch|
|2017 Batch||2020 Batch||2023 Batch|
All you need is…
- Shift: US Shift
- Backoffice requirement.
- Order fulfilling background, tickets, insurance, banking
- Non-Technical / Semi Technical
- 6-8 weeks training
- People with chatting and semi calling background.
- Same agents might take 10 calls a day
- Good Communication skills
- 1.5 years to 2 Years experience. Not more than 3 years
- Recent graduates; experience is an added value
- Experience with ticket-handling system is an advantage
- Documentation skills, excellent verbal and written communication skills
- Experience in using MS Office and end-user applications
What will your job look like?
- You will serve as first point of contact for incidents and service requests from end-users.
- You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
- You will provide simple solutions at a basic level based on script/methods and procedures
- You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
- You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
- You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
- You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).
Why you will love this job:
- You will have a wide scope of activities
- You will have excellent products and solutions
- You will have scope for professional development
Apply Link: Click here
Technical Interview Questions of Amdocs: Click here
HR Interview Questions of Amdocs: Click here
How To Write Resume For Getting Shortlisted In Amdocs: Click here
Join Telegram Group of Daily Jobs Updates for 2010-2023 Batch: Click Here
If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Telegram Group From Above Link And Never Miss Update.
Wipro Elite NLTH 2021 Registration has been Started: Click here
Accenture Hiring Freshers of Package 4.5 LPA Across India: Click here
Why You’re Not Getting Response From Recruiter?: Click here
Top 5 High Salary Jobs in India IT Sector 2020: Click here
How To Get a Job Easily: Professional Advice For Job Seekers: Click here
A Leadership Guide For How To Win Hearts and Minds: Click here
COVID-19 Live Tracker India & Coronavirus Live Update: Click here
Career Tips for Freshers: Top 7 Hacks To Land Your Target Job: Click here
Top 5 Best Indian Car Launches In December ahead: Click here
Feel Like Demotivated? Check Out our Motivation For You: Click here
Top 5 Best Mobile Tracking App in 2021 For Mobile & PC: Click here
5 Proven Tips For How To Look Beautiful and Attractive: Click here
Home Workouts During The Lockdown For Fitness Freaks: Click here
PUBG will be soon launched Registered as an Indian Company: Click here