Amdocs Off Campus Hiring 2023 | Freshers | Technical Engineer
Amdocs Off Campus Hiring 2023: Amdocs is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media, and financial services providers and digital enterprises.
Company Name: Amdocs, Inc.
Website: Amdocs
Wikipedia: Amdocs Wiki
Profile: Technical Engineer
Degree Needed: B.E/B.Tech
Passout Batch: 2020/2021/2022
Job Location: Pune
Amdocs Salary: Best In Industry
Experience Level: 0 – 1 Year
Jobs By Location And Passout Year:
| Pune | Hyderabad | Delhi |
| Mumbai | Coimbatore | Noida |
| Bangalore | Chennai | Off Campus |
| Nagpur | Gurgaon | Walk In |
| 2015 Batch | 2018 Batch | 2021 Batch |
| 2016 Batch | 2019 Batch | 2022 Batch |
| 2017 Batch | 2020 Batch | 2023 Batch |
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All you need is:
- Recent graduates; experience is an added value                                        Â
- Experience with ticket-handling system is an advantage                              Â
- Documentation skills, excellent verbal and written communication skills      Â
- Experience in using MS Office and end-user applications
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Why you will love this job:
- You will have a wide scope of activities
- You will have excellent products and solutions
- You will have scope for professional development
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What will your job look like?
- You will serve as first point of contact for incidents and service requests from end-users.
- You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
- You will provide simple solutions at a basic level based on script/methods and procedures
- You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
- You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
- You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
- You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).
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