Amazon India Hiring as Freshers for Catalog Assistant 2023 of Any Degree Graduate
Amazon India Hiring as Freshers: Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from a Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Company Name: Amazon
Company Website: Amazon
Wikipedia: Amazon Wiki
Position: Catalog Assistant
Degree Needed: B.E/B.Tech
Passout Batch: 2020/2021/2022
Job Location: Bangalore
Experience Level: 0 – 2 Years
Package: Best In Industry
Jobs By Location And Passout Year:
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- Bachelor’s degree required.
- Strong Analytical & Excellent communication skills (verbal and written) & should be able to articulate thoughts clearly: both verbally & written form.
- Be detail-oriented & well organized, capable of handling multiple projects at once, and deal with rapidly changing priorities in a fast-paced environment.
- Must have experience in establishing, measuring & meeting service level agreements, improving the performance & quality of the processes & managing complex operational concerns.
- Experience in a highly analytical, results-oriented environment.
- Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination.
- Highly proficient in Microsoft Office and Windows based applications.
- Peer respect – establish and maintain cooperative working relationships
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- Knowledge in Excel, SQL and Macros would be a plus
- Experience with e-commerce, retail, advertising, or media would be an advantage.
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- In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues.
- You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in.
- Report audit results and communicate them to others within the organization.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.
Apply Link: Click here
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