Accenture Jobs 2020 Hiring Freshers As Customer Associate of Any Degree Graduates
Accenture Jobs 2020: Accenture Career is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Company Name: Accenture Solutions Pvt ltd
Company Website: Accenture Official Site
Wikipedia : Accenture Wiki
Job Profile: Customer service (Technical)
Drive Location: Banglore
Exp Needed: Freshers
Qualification: B.E/B.Tech/B.Sc/BCA
Passout Year: 2018/2019
Package: Best In Industry
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Eligibility of Accenture Jobs 2020:
- 2018/2019 Graduates
- Good to have skills: Customer service (Technical),
- Good communication skills
Job Summary:
- You will be aligned with our Customer Service Delivery vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers and giving best resolutions and closing the fault and complaints with their permission.
- You will be working as a part of Query Management (Technical) team which is accountable for the Inbound /Outbound calls and e-mail/chat support to resolve a technical issue.
- You will be responsible for Customer service (Technical) where in you will be managing incoming calls/ chats /emails and customer service inquiries on Technical issues along with handling calls/ chats/ emails and fulfilling the customer’s requirements.
- It is critical to build sustainable relationships and trust with customer through open and interactive communication by providing accurate, valid and complete information using the right methods/tools.
- You will need to manage large volumes of incoming calls / chats /emails.
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