Accenture Careers For Freshers 2020 Recruitment Hiring Freshers As Service Desk Management of Any Degree Graduates
Accenture Careers For Freshers 2020: Accenture Career is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Company Name: Accenture Solutions Pvt ltd
Company Website: Accenture Official Site
Wikipedia : Accenture Wiki
Job Profile: Service Desk Management
Drive Location: Gurgugram
Exp Needed: Freshers & Experienced
Passout Year: 2017/2018/2019
Package: Best In Industry
Latest Upcoming off Campus Drive: Apply ASAP
Role Description of Accenture Careers For Freshers 2020:
- Act as the ongoing interface between the client and the system or application.
- Dedicated to quality, using exceptional communication skills to keep our world class systems running.
- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Job brief We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support You will use email and chat applications to give clients quick answers to simple IT issues.
- Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to re
Requirements Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT
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