Accenture Careers 2024: Accenture Careers 2024 is actively hiring Customer Service New Associates! Join our world-class team and provide exceptional service to our clients. As a Customer Service New Associate, you will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience. This entry-level position offers robust training, career growth opportunities, and the chance to work with a global leader in professional services. If you have strong communication skills and a passion for helping others, apply now to start your journey with Accenture.
About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Careers 2024:
Company Name: Accenture plc
Company Website: Accenture
Wikipedia: Accenture Wiki
Position: Customer Service New Associate
Degree Needed: B.E/B.Tech/M.E/M.Tech
Passout Year: 2023/2024
Job Location: Mumbai, India
Work Experience: 0 – 1 Year
Salary: Â Best In Industry
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
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What are we looking for?
- Customer service – Inbound
- Customer service – Outbound
- Customer Service Management
- Effective Verbal Communications
- Effective Written Communications
- Collaboration and interpersonal skills
- Commitment to quality
- Written and verbal communication
- Ability to manage multiple stakeholders Ability to perform under pressure
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
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How to Apply for Accenture Careers 2024?
Interested and eligible candidates can apply for the Accenture Careers 2024 online via the provided link.
Apply Now: Link
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