3M Careers India 2022 Hiring Freshers as Support Engineer of Any Degree Graduate

3M Careers India 2022 Hiring Freshers as Support Engineer of Any Degree Graduate

3M Careers India 2022: M*Modal offers a new breed of speech understanding applications. Our hosted conversational documentation services help healthcare providers capture clinical information from dictation and transform it directly into accessible, retrievable, and shareable electronic files. M*Modal serves hospitals, medical clinics, and medical transcription companies representing a transaction volume of more than 400 million dictation minutes a year.

Company Name: 3M

Website: 3M

Wikipedia: 3M Wiki

Job Role: Software Engineer

Qualification: B.E/B.Tech

Passout Year: 2019/2020/2021

Job Location: Bangalore

Experience Level: 0 – 2 Years

Salary: Best In Industry

Jobs By Location And Passout Year:

​Qualification: 

• Freshers B.Tech/B.E. (Any Specialization, Computers)

Role:

• Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
• Resolve assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
• Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
• Document all resolution activities, communication related to support request/Incidents in the respective support/incident ticket.
• Maintain status of issues in incident tracking system and perform appropriate follow-up on escalated issues.
• Participate in new product roll outs, maintenance releases, testing, documentation and operational improvement projects.
• Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.

Apply Link: Click here

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