[24]7.ai Recruitment 2022 Hiring Freshers as Software Engineer of Any Degree Graduate

[24]7.ai Recruitment 2022 Hiring Freshers as Software Engineer of Any Degree Graduate

[24]7.ai Recruitment 2022: [24]7.ai is a customer experience software and services company based in California that uses artificial intelligence and machine learning to understand consumer intent. It helps companies create a personalized experience across channels.

Company: [24]7.ai

Website: [24]7.ai

Wikipedia: [24]7.ai Wiki

Position: Software Engineer

Degree Needed: B.E/B.Tech/M.E/M.Tech

Passout Year: 2020/2021

Job Location: Bangalore

Salary: Best In Industry

Experience Level: 0 – 2 Years

Jobs By Location And Passout Year:

Education & Experience:

• Bachelors or Master’s degree with preference in Computer science. (2020/2021 pass out )
• No back-log in any subjects during graduation/post-graduation (i.e. cleared all subjects in 1st attempt)
• 3-6 months of internship experience preferably in Software Product Development Organization.

Skills:

• Hands-on development/maintenance experience using Java (preferred), C++, Node.js or any other programming language is must.
• Good understanding of Relational Databases and one or more NoSQL database.
• Good understanding of JSON and RESTful APIs.
• Exposure to web applications built using Angular or React.
• Hands-on experience with log analysis tools and Linux queries/scripting is expected.
• Experience with supporting SaaS product on AWS, GCP or Azure cloud platform would be a plus.
• Experience with Microservices architecture and developing API’s would be a plus.
• Excellent communication skills in business English (written & verbal) is a prerequisite.

Responsibilities:

• Be part of a team of product engineers who deliver sustenance support across [24]7.ai’s products in the public & private clouds and ensure high-quality customer service across time-zones in a 24×7 setting.
• Resolve high-profile technical escalations and issues, improve the customer experience, and drive initiatives that increase their likelihood of success on our platform.
• Analyze and collect customer data: log files, Java stack traces, thread dumps, etc.
• Reproduce customer issues, file bug reports and coordinate the delivery of fixes
• Provide technical bug-fixes (code-fixes) to customer reported product defects.
• Work closely with multiple Product and Engineering teams to collaborate on technical bug-fixes (code-fixes) as needed.
• Interact with our Site Reliability Engineering (SRE) teams to drive solutioning and production excellence.
• Author quality knowledge base articles to document learning and technical solutions whenever possible and drive internal knowledge sharing with the team.
• Help automate logging and various manual process to drive efficiency with incident resolution.
• Serve as an advocate for our customers and work on understanding ways to improve the product.

Apply Link: Click here

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